About Us
Trade Secret in Syracuse, NY, is owned and operated by Franchising Works! Inc., a franchisee of Trade Secret Beauty Stores Inc.
We’re proud to have served our community’s hair care and beauty needs since 1994.
- Location:
-
9743 Destiny USA (Carousel Center) Upper Level, Across From Penny’s
Syracuse, NY, 13204
- Phone:
- 315-448-9600
- Mon – Sat:
- 10:00 am – 9:30 pm
- Sun:
- 11:00 am – 6:00 pm
- Our Return PolicyWith a receipt, within 30 days we will gladly:
• Refund cash for cash purchases.
• Refund cash for check purchases after 10 business days.
• Credit the same credit card for charge purchases.Without a receipt we will gladly:
• Exchange the product at current selling price.Without a receipt we are unable to:
• Give a cash refund.
• Give credit to a credit card.Check Acceptance Policy
We accept personal checks for the amount of purchase only with a valid driver’s license or other photo identification
and home and work phone numbers. Sorry, we cannot accept out-of-state checks or starter checks.VISA, Mastercard, Discover and American Express are accepted.
Gift cards are not refundable.
All Dot clearance sales are final.Want to speak with our franchise owner? Please call (800) 616-2212.
Or email: management “at” tradesecretsyracuse.com
